Questions are doorways - the first question is free, then build an embedded answer ### The visual where Borders and addresses Capture the pattern of work on the floor Then move onto surfaces An address is like a drivers license - photo, name, specs… ### The visual what What are we supposed to be making? What are the specs? How many? Do we know precisely? Embed the information by… Sequencing the work in space - so what’s next is literally next Visual standards (the power is limited) ### The visual when Two things: The exact time / Duration When is it done? - a visual signal that the report is done Embed info about the duration of a cycle, on the equipment where it occurs ### The visual who Internal and external customers “Who” is about agency - also includes tools and machines, because they help you Who is responsible for… - what’s their scope ### The visual how many / How much Visual control systems Only this many items fit here ### The visual how Standards - SOPs ## Tackling the questions Look at your workspaces and write down how many questions are there Can you take half an hour and cut the questions in half? Answering questions opens up new questions - keep asking