[[flow metrics]] ## definition elapsed time since an item started ## calculating you need to define - Point where items are considered started - Finish line - where items are considered Done Every item between these points is identified as [[WIP]] For each WIP item: Work age = **(Today’s date – Start Date) + 1** ## characteristics Controlling work item age -> much more predictability ## visuals Colored "pace percentiles" for evaluating work aging times ![[pace percentiles.jpg]]